Payment Policy
Thank you for shopping at MineFrame. We are committed to ensuring the satisfaction of our customers. Please take a moment to familiarize yourself with our refund policy.
1. Refunds
Click here to view our refund policy.
2. Exceptional Circumstances
If you believe there has been an error in your order or you received a defective product, please contact our customer service team immediately. We will evaluate the situation on a case-by-case basis and may offer a replacement or store credit at our discretion.
3. Order Cancellations
If you wish to cancel your order, please contact our customer service team as soon as possible. If your order has not yet been shipped, we may be able to cancel it.
4. Customer Service Contact
If you have any questions or concerns regarding your order or this refund policy, please contact our customer service team at mineframeservice@gmail.com.
5. Policy Changes
MineFrame reserves the right to modify this refund policy at any time without prior notice. Any changes to this policy will be posted on our website. It is the responsibility of the customer to review our refund policy periodically to stay informed about our practices.
6. Acknowledgment
By making a purchase on MineFrame, you acknowledge and agree to this refund policy. We encourage our customers to review this policy before making a purchase to ensure a clear understanding of our terms.
Thank you for choosing MineFrame. We appreciate your business and look forward to serving you again in the future.